Privacy Policy
At Veena Vidhyalaya Matriculation School, we are committed to protecting your personal information and respecting your privacy rights.
Last Updated: June 1, 2025
Introduction
This Privacy Policy explains how Veena Vidhyalaya Matriculation School ("we", "us", or "our") collects, uses, and discloses personal information when you visit our website, use our online services, or interact with us offline. This policy applies to information we collect from students, parents, staff, and visitors.
We respect your privacy and are committed to protecting your personal information. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data.
By accessing our website, using our services, or providing us with your information, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, address, email address, telephone number, and similar contact details.
- Student Information: Academic records, attendance, behavior records, health information, and special educational needs.
- Parent/Guardian Information: Contact details, relationship to student, and payment information for fees.
- Staff Information: Employment history, qualifications, references, background check information, and performance reviews.
- Website Usage Information: IP address, device information, browser type, pages visited, and how you interact with our website.
How We Collect Information
We collect information through various channels, including:
- Admission applications and enrollment forms
- Direct communications (email, phone, letters)
- Our website and online portals
- School events and activities
- Surveys and feedback forms
How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide educational services and administer school operations
- To communicate with parents/guardians about student progress and school activities
- To process admissions applications and enrollment
- To maintain student records and track academic progress
- To ensure the safety and welfare of students and staff
- To collect and process fee payments
- To improve our website and online services
- To send updates, newsletters, and marketing communications (where consent has been provided)
- To comply with legal obligations and government reporting requirements
Legal Basis: We process personal information based on legitimate interests, contractual necessity, legal obligations, and consent where required by law.
Information Sharing
We may share personal information with the following categories of recipients:
- School Staff: Teachers, administrators, and support staff who need access to fulfill their professional responsibilities.
- Education Authorities: Government departments or agencies responsible for education and regulatory compliance.
- Service Providers: Third-party companies that provide services to the school such as IT systems, payment processing, and communication tools.
- Healthcare Professionals: When necessary for student health and safety.
- Law Enforcement: When required by law, court order, or legal process.
Note: We do not sell, rent, or lease personal information to third parties for marketing purposes. Any third-party service providers we use are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
Children's Privacy
We are committed to protecting the privacy of children. Our website and online services are primarily directed at parents/guardians and staff, not directly to children under 13 years of age.
We collect information about students primarily through their parents/guardians or from educational staff. Where we need to collect information directly from students, we will:
- Obtain parental consent where required by law
- Collect only the minimum information necessary for educational purposes
- Use age-appropriate language to explain our privacy practices
- Implement additional safeguards to protect children's information
Parents/guardians have the right to review personal information collected from their children, request that it be deleted, and refuse to allow further collection or use of the information.
Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly.
- Performance Cookies: Collect information about how visitors use our website.
- Functional Cookies: Allow the website to remember choices you make.
- Analytics Cookies: Help us understand how visitors interact with our website.
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.
Third-Party Cookies
Some third-party services we use, such as Google Analytics, may place their own cookies on your device. Please refer to their respective privacy policies for more information on how they use cookies.
Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments and vulnerability testing
- Access controls and authorization procedures
- Staff training on data protection and security
- Physical security measures for our facilities
- Regular backups to prevent data loss
While we take all reasonable precautions to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of data transmitted to our website.
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Right to access the personal information we hold about you
- Right to correct inaccurate or incomplete information
- Right to request deletion of your personal information
- Right to restrict or object to certain processing activities
- Right to data portability
- Right to withdraw consent (where processing is based on consent)
To exercise these rights or if you have questions about your personal information, please contact us using the details provided at the end of this policy.
Response Timeframe
We will respond to all legitimate requests within one month. Occasionally, it may take us longer if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated Privacy Policy on our website and update the "Last Updated" date at the top of this policy.
For significant changes, we will provide notice through appropriate channels, such as email or prominent notice on our website. We encourage you to periodically review this page for the latest information on our privacy practices.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.